How to Scan Using Xerox AltaLink C8170

The Xerox AltaLink C8170 is a high-performance multifunction printer designed for large office environments that need fast and efficient printing, copying, and scanning. Among its most useful features is its advanced scanning system, which allows users to convert physical documents into digital files quickly and easily.

 

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With the Xerox AltaLink C8170, you can scan documents directly to email, a computer, a network folder, or a USB drive. It also supports high-quality color scanning, duplex scanning (both sides of a page), and multiple file formats such as PDF and JPEG.

This guide explains how to scan using Xerox AltaLink C8170 step by step, along with setup instructions, scan options, settings, and troubleshooting tips.

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Understanding Xerox AltaLink C8170 Scanning Features

The Xerox AltaLink C8170 offers multiple scanning methods to suit different office needs:

Common Scan Options

• Scan to Email
• Scan to Network Folder
• Scan to Computer
• Scan to USB
• Scan to Cloud (if configured)

Additional Features

• Color and black-and-white scanning
• Duplex (double-sided) scanning
• High-resolution document scanning
• PDF searchable file creation

These features make document management faster and more efficient.

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Preparing the Printer for Scanning

Before starting a scan job, ensure the printer is ready.

Basic Requirements

• Printer is powered on
• Network connection is active (for email or folder scanning)
• Paper documents are ready
• Scanner glass is clean
• ADF (automatic document feeder) is working properly

Proper setup ensures smooth scanning without interruptions.

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How to Load Documents for Scanning

You can scan documents using two methods:

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Using the Automatic Document Feeder (ADF)

Best for multiple pages.

Steps:

1. Place documents face up in the ADF tray
2. Adjust paper guides properly
3. Ensure pages are aligned evenly
4. Do not overload the tray

The printer will automatically feed pages one by one.

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Using the Scanner Glass

Best for books, ID cards, or fragile documents.

Steps:

1. Open the scanner lid
2. Place document face down on the glass
3. Align using corner markers
4. Close the lid gently

This method gives high-quality single-page scans.

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How to Scan to Email

Scan to email is one of the most commonly used features.

Steps:

1. On the touchscreen, select Scan
2. Choose Scan to Email
3. Enter recipient email address
4. Select file format (PDF recommended)
5. Adjust scan settings if needed
6. Press Start

The scanned document will be sent directly to the email address.

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How to Scan to Network Folder

This option saves scanned files to a shared office folder.

Steps:

1. Select Scan on the touchscreen
2. Choose Scan to Network Folder
3. Select configured folder destination
4. Enter login credentials if required
5. Press Start Scan

The file will be saved in the selected network location.

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How to Scan to Computer

You can scan directly to a connected computer.

Steps:

1. Install Xerox scan drivers on your computer
2. Open scanning software
3. Select Xerox AltaLink C8170 as device
4. Load document in ADF or glass
5. Start scanning from printer or computer

The scanned file will appear on your system.

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How to Scan to USB Drive

This method does not require a computer.

Steps:

1. Insert USB drive into printer port
2. Select Scan to USB on touchscreen
3. Choose scan settings
4. Press Start
5. Remove USB after scan completes

Files are saved directly to the USB device.

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Adjusting Scan Settings

You can customize scan output based on your needs.

Important Settings:

• Resolution (200–600 DPI)
• Color or grayscale mode
• File format (PDF, JPEG, TIFF)
• Duplex scanning option
• File name settings

Higher resolution improves quality but increases file size.

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How to Enable Duplex Scanning

To scan both sides of a document:

1. Open scan settings
2. Enable 2-sided scanning
3. Load documents in ADF
4. Start scan job

This saves time and paper handling effort.

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Common Scanning Problems and Solutions

Scanner Not Working

Possible Causes:

• Driver missing
• Network issue

Fix:

• Reinstall drivers
• Restart printer and computer

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Scan to Email Not Working

Possible Causes:

• Incorrect email settings

Fix:

• Verify SMTP configuration
• Check internet connection

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Blurry or Streaked Scans

Possible Causes:

• Dirty scanner glass

Fix:

• Clean glass carefully
• Clean ADF rollers

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Scan Job Fails

Possible Causes:

• File size too large
• Network interruption

Fix:

• Reduce resolution
• Retry scan

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Tips for Better Scanning Results

• Use clean, flat documents
• Align pages properly in ADF
• Clean scanner glass regularly
• Use appropriate resolution settings
• Avoid overloading feeder tray

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Benefits of Using Xerox AltaLink C8170 Scanning

• Fast document digitization
• Easy file sharing
• Reduced paper usage
• Improved workflow efficiency
• Secure document storage

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Conclusion

Scanning with the Xerox AltaLink C8170 is simple and highly efficient, offering multiple options such as scan to email, USB, computer, and network folders. With its advanced features like duplex scanning, high resolution, and flexible file formats, it is designed to meet the needs of modern office environments.

By following the correct steps for setup, document placement, and scan configuration, users can achieve clear, high-quality digital documents with minimal effort. Proper maintenance and correct settings ensure smooth and reliable scanning performance every time.